Private Lessons and Classes Policies
*Cancellation of a lesson must be made AT LEAST 24 hours prior to the scheduled lesson time in order to receive a make-up lesson. This includes leaving messages on the answering machine or eMail.
1. No shows or failure to notify the teacher within 24 hours is considered a forfeited lesson.
2. No more than 2 cancellations per set of 4 lessons.
3. If you know of dates ahead of time where you/your child cannot make a lesson, please notify the teacher when booking/paying for your lessons.
4. There are NO refunds on unused  or cancelled lessons.
8. Should you decide to stop taking lessons altogether, please give your teacher 2 lessons notice.
9. Should the teacher cancel for any reason, make-up lessons are guaranteed.
Make-up Lessons
1. Any lessons cancelled at least 24 hours ahead will receive a make-up lesson at a time convenient to both teacher and student.
2. Typically, make-up lessons take place at an alternate time/day within the week.  In some cases, the make-up lesson will be added after/before the original lesson time, enabling the student to have an hour lesson.
3. Make-up lessons not used after 3 months will be considered forfeited
4.  A make-up lesson can be booked with your teacher directly.

Payments
1. Payments can be paid online with an invoice.
2.  Invoices will be emailed each month or every 4 lessons. There is the option to pay online via invoice. An email address is mandatory for registration and communication.
3. Checks should be made out to Jamie-Lynn Kraft
4. All lesson fees are due in advance of your first lesson.  
5. There are NO REFUNDS on unused or cancelled lesson.
6. Credits CANNOT be transferred from teacher to teacher

Holidays/School Breaks/Inclement Weather
The calendar in the portal will have the schedule of lessons and days off due to holidays, school cancellations, or inclement weather. Lessons may also be rescheduled due to school-related activities and meetings, such as sports and parent-teacher conferences.

Mobile Music Classes
-First Years Music, Preschool Music, and Young Musician Policies: 


Cancellation Policy: If a facility needs to cancel a class, make-ups classes may nnot be guaranteed. Should your facility or program decide to discontinue services from Kraft Music, a 30 day notice must be given. If an instructor, need to cancel due to illness or unforeseen circumstances, there will be a GUARANTEED make-up class. Committment to at least 9 months is recommended for the best quality program and service.
Payments: Payments may be split between 9 months or paid in full to lock in 9 months. Each facility or program will build an agreement to fit the needs of both Kraft Music and your program. 


Holidays/School Breaks/Inclement Weather
The calendar in the portal will have the schedule of classes and scheduled days off due to holidays, school cancellations, or inclement weather. Classes may also be rescheduled due to school-related activities and meetings, such as sports and parent-teacher conferences. Classes cancellelled by the instructor will be made up at a later date.

By accepting these policies, you also accept that any photographs or videos taken during classes and lessons will be used for advertising and promoting Kraft Music and all activities related to Kraft Music. No photographs or videos will be used by any third party, or used for any other purpose. You also understand that Kraft Music does not accept liability for illnesses, accidents, loss or damage to any personal items or property.